ezji Casino — Terms & Conditions

1. Definitions

For the purposes of these Terms and Conditions, the following definitions apply:

• "Platform" refers to the ezji Casino website accessible at ezji.cam, including all games, services, features, content, and functionality made available therein.
• "Player" / "User" / "You" refers to any individual who accesses, registers for, or uses the ezji Platform.
• "Account" refers to the personal registered account created by a Player on the ezji Platform.
• "Real Money Balance" refers to funds deposited by the Player into their ezji Account using authorised payment methods.
• "Bonus Balance" refers to promotional credits awarded by ezji to a Player's Account subject to applicable wagering requirements.
• "Applicable Law" refers to Philippine law, including but not limited to regulations and directives issued by the Philippine Amusement and Gaming Corporation (PAGCOR).
• "KYC" refers to Know Your Customer verification procedures required by Applicable Law and ezji's internal compliance policies.
• "AML" refers to Anti-Money Laundering obligations applicable to ezji under Philippine law.

2. Acceptance of Terms

By accessing the ezji Platform, clicking "I Agree" during registration, or making a deposit, you confirm that you have read, understood, and agreed to be bound by these Terms in their entirety, together with the ezji Privacy Policy and Responsible Gaming Policy, each of which is incorporated herein by reference.

These Terms apply to all Players regardless of nationality, provided they are accessing the ezji Platform from a jurisdiction in which online gambling is lawful. ezji does not warrant that the services offered on the Platform are legal or appropriate for use in all jurisdictions. It is the Player's sole responsibility to ensure that their use of the Platform complies with the laws of their jurisdiction.

Minors — defined as individuals below 21 years of age under Philippine law — are strictly prohibited from accessing or using the ezji Platform. Any individual found to be below the legal minimum age will have their Account immediately suspended, all winnings forfeited, and deposits returned at ezji's discretion subject to AML compliance review.

3. Eligibility

To open an Account and access the real-money features of the ezji Platform, you must satisfy all of the following eligibility criteria:

1. You are at least twenty-one (21) years of age;
2. You are not a resident of a jurisdiction in which online gambling is prohibited by applicable law;
3. You are not an employee, director, officer, contractor, or immediate family member of an employee of ezji, any of its software providers, or any affiliated entity;
4. You are acting on your own behalf and not as an agent or representative of any other person;
5. You have not previously had an Account suspended or terminated by ezji for a violation of these Terms;
6. You are not subject to a self-exclusion order, whether initiated by you or mandated by a regulatory authority;
7. You are capable of entering into a legally binding agreement under Philippine law.

ezji reserves the right to request documentary proof of eligibility at any time and to suspend access to the Platform pending completion of such verification.

4. Account Registration

4.1 One Account Per Player

Each Player is permitted to maintain only one registered Account on the ezji Platform. Duplicate accounts — including accounts registered under different names, email addresses, or mobile numbers belonging to the same individual — are strictly prohibited. Where duplicate accounts are identified, ezji will suspend all associated accounts, forfeit any bonus balances, and may forfeit winnings derived from bonus play across those accounts.

4.2 Accurate Information

You agree to provide accurate, current, and complete information during the registration process and to promptly update such information if it changes. Providing false, misleading, or incomplete registration information constitutes a material breach of these Terms and may result in immediate Account termination.

4.3 Identity Verification (KYC)

ezji is required under Applicable Law and its PAGCOR compliance obligations to verify the identity of all Players before processing withdrawal requests and, where risk indicators are present, before accepting deposits above specified thresholds. You will be required to submit copies of valid government-issued identification (such as a Philippine passport, driver's licence, SSS ID, or UMID card), proof of address, and, where applicable, source of funds documentation. Failure to complete KYC verification within a reasonable time will result in withdrawal requests being placed on hold.

4.4 Account Currency

ezji Accounts are denominated in Philippine Pesos (PHP). Deposits made in other currencies, including USDT, will be converted to PHP at the prevailing exchange rate applied by ezji at the time of the transaction. ezji does not guarantee any particular exchange rate and is not liable for exchange rate fluctuations affecting the value of USDT or other cryptocurrency deposits.

5. Account Security

You are solely responsible for maintaining the confidentiality of your Account login credentials. You must not share your password, one-time verification codes, or access credentials with any other person under any circumstances.

ezji will never ask you to disclose your password via email, live chat, telephone, or any other channel. Any communication purporting to be from ezji that requests your password should be treated as fraudulent and reported to ezji support immediately.

You must notify ezji immediately if you become aware of any unauthorised use of your Account or any other breach of security. ezji will not be liable for any losses arising from unauthorised Account access where such access resulted from your failure to maintain the confidentiality of your credentials, subject to applicable consumer protection laws.

ezji strongly recommends that all Players enable two-factor authentication on their Account. This additional layer of security significantly reduces the risk of unauthorised access, even in circumstances where login credentials are compromised.

6. Deposits

6.1 Authorised Payment Methods

Deposits to your ezji Account may only be made using payment methods officially supported by the Platform at the time of deposit, which currently include GCash, PayMaya, BPI, BDO, Metrobank, and USDT. ezji reserves the right to add, modify, or remove supported payment methods at any time with reasonable notice.

6.2 Minimum Deposit

The minimum deposit amount is PHP 100, unless a higher minimum is specified in connection with a particular promotion or payment method. ezji does not charge a fee for deposits, although your payment provider may apply their own transaction fees.

6.3 Third-Party Payments

Deposits must be made from payment accounts registered in your own name. ezji does not accept deposits from third-party payment sources. Any deposit found to originate from a payment account that does not belong to the registered Account holder will be reversed, and the Account will be subject to additional AML review.

6.4 Declined Transactions

ezji is not responsible for deposits that fail due to issues with your payment provider, insufficient funds, network downtime, or any other factor outside of ezji's direct control. If a deposit is debited from your payment account but does not reflect in your ezji Account balance within a reasonable period, contact ezji support with your transaction reference number.

7. Withdrawals

7.1 Withdrawal Eligibility

You may request a withdrawal of your Real Money Balance at any time, subject to completion of KYC verification and any applicable wagering requirements that may be attached to bonus funds that have been converted to withdrawable balance. Withdrawal requests for accounts that have not completed KYC verification will be placed on hold pending the submission and approval of required documentation.

7.2 Processing Times

ezji targets a processing time of under fifteen (15) minutes for GCash and PayMaya withdrawals submitted by fully verified accounts during normal operating conditions. Bank transfer withdrawals (BPI, BDO, Metrobank) are processed within one (1) to three (3) banking days. USDT withdrawals are processed based on prevailing blockchain network conditions. Processing times are targets and not guarantees; ezji is not liable for delays caused by payment provider systems, bank processing schedules, or regulatory holds.

7.3 Withdrawal Method Restrictions

Withdrawals must be processed to the same payment method used for the deposit, where technically feasible, in compliance with AML regulations. Where the original deposit method cannot accept withdrawals (e.g., certain prepaid instruments), ezji will process the withdrawal to an alternative verified payment method registered in the Player's name.

7.4 Withholding of Withdrawals

ezji reserves the right to withhold withdrawal processing where there is reasonable suspicion of fraud, money laundering, breach of these Terms, or where a regulatory hold has been placed on the Account by a competent authority. In such circumstances, ezji will notify the Player to the extent permitted by law and Applicable Law obligations.

8. Bonuses & Promotions

8.1 General Bonus Terms

All bonuses, free spins, cashback offers, and other promotions available on the ezji Platform are subject to specific terms and conditions published alongside each offer. In the event of any conflict between these general Terms and the specific terms of a promotion, the specific terms of that promotion shall prevail with respect to the matters specifically addressed therein.

8.2 Wagering Requirements

Bonus funds are subject to wagering requirements that must be met before the bonus balance or winnings derived from bonus play can be converted to withdrawable Real Money Balance. Wagering requirements, applicable games, minimum odds, and time limits are specified in the individual promotion terms. ezji reserves the right to void bonus balances and associated winnings where wagering requirements are not met within the specified timeframe.

8.3 Bonus Abuse

ezji monitors Account activity for indicators of bonus abuse, including but not limited to: creation of multiple accounts to claim the same promotion; use of low-risk betting strategies designed to fulfil wagering requirements with minimal risk exposure; collusion between accounts; and use of automated betting software. Where bonus abuse is identified, ezji may void the relevant bonus balance and associated winnings, suspend the Account, and withhold withdrawal processing pending investigation.

8.4 Promotion Availability

Promotions at ezji may be subject to geographic restrictions, account status eligibility criteria, and time limitations. ezji reserves the right to modify, suspend, or withdraw any promotion at any time. Players who have already opted into a promotion at the time of modification will be notified of material changes where reasonably practicable.

9. Gameplay Rules

All games available on the ezji Platform operate in accordance with the rules published within the relevant game interface. By placing a wager on any game, you confirm that you have read and understood the applicable game rules.

All game results on the ezji Platform are determined by independently certified Random Number Generator (RNG) systems or, in the case of live dealer games, by the physical outcome of the game event as captured on live video. ezji does not influence, control, or manipulate game outcomes in any manner inconsistent with the published RNG certification and game rules.

In the event of a technical failure, disconnection, or other system error during a game round, ezji's system logs will be used to determine the correct outcome of the affected round. Where a definitive outcome cannot be determined, the wager for the affected round will be voided and the staked amount returned to the Player's Account. This policy applies to all game types including slots, live dealer games, bingo, and table games.

ezji reserves the right to void any wager that was accepted as a result of a system error, pricing error, or any technical malfunction that produced a result that would not have occurred under normal operating conditions. Players will be notified of any such void and the relevant stake returned.

10. Prohibited Conduct

The following actions are strictly prohibited on the ezji Platform. Engaging in any prohibited conduct may result in immediate Account suspension, forfeiture of balances, and referral to relevant authorities:

• Registering more than one Account on the ezji Platform;
• Providing false or misleading information during registration or KYC verification;
• Using the Platform to launder money or conduct any activity in violation of Philippine AML laws;
• Accessing or attempting to access another Player's Account;
• Using automated scripts, bots, or software to interact with the Platform;
• Exploiting technical errors, software vulnerabilities, or pricing errors for financial gain;
• Engaging in collusion with other Players to gain an unfair advantage;
• Using a VPN or similar tool to circumvent geographic restrictions;
• Allowing minors to access or use your Account;
• Engaging in any conduct that harasses, abuses, or threatens ezji staff or other Players;
• Reproducing, publishing, or distributing any content from the Platform without ezji's prior written consent.

11. Intellectual Property

All content on the ezji Platform, including but not limited to software, game assets, graphics, logos, trademarks, text, and audiovisual materials, is the exclusive intellectual property of ezji or its licensed content providers and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform for personal, non-commercial entertainment purposes only. This licence does not confer any ownership rights and does not permit you to reproduce, copy, reverse-engineer, decompile, redistribute, or create derivative works from any Platform content without ezji's prior written consent.

12. Limitation of Liability

To the maximum extent permitted by Applicable Law, ezji's total liability to you in connection with your use of the Platform shall not exceed the total amount of Real Money Balance held in your Account at the time the relevant claim arises.

ezji shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the Platform, including but not limited to loss of profits, loss of data, or loss of goodwill, regardless of whether ezji was advised of the possibility of such damages.

ezji does not guarantee uninterrupted, error-free access to the Platform. Scheduled and emergency maintenance may cause temporary service interruptions. ezji will endeavour to provide advance notice of scheduled maintenance where practicable.

Nothing in these Terms limits or excludes liability that cannot be limited or excluded under Applicable Law, including liability for fraud, gross negligence, or death or personal injury caused by negligence.

13. Responsible Gaming

ezji is committed to providing a safe, responsible gaming environment for all Filipino players. As part of this commitment, ezji makes the following responsible gaming tools available to all registered Players at no cost through their Account settings:

• Deposit Limits: Daily, weekly, or monthly deposit caps that take effect immediately and can only be reduced (not increased) without a mandatory cooling-off period;
• Loss Limits: Caps on the maximum net loss a Player may incur within a defined time period;
• Session Time Reminders: Configurable alerts that notify a Player when a pre-set session duration has elapsed;
• Cooling-Off Periods: Temporary account suspensions of 24 hours, 7 days, or 30 days during which the Player cannot deposit or play;
• Self-Exclusion: Extended account closure for a minimum period of 6 months, upon request to ezji support. During a self-exclusion period, ezji will make reasonable efforts to prevent the excluded Player from opening a new Account.

Players who are concerned about their gambling habits are encouraged to review the full tools and resources available on the ezji Responsible Gaming page. If you believe you or someone you know has a gambling problem, please seek help from appropriate support services.

14. Account Suspension & Termination

14.1 Termination by Player

You may close your ezji Account at any time by submitting a request to ezji support. Prior to closing your Account, you must withdraw any remaining Real Money Balance. Bonus balances are forfeited upon Account closure. Pending withdrawal requests will be processed in the normal course following the closure request.

14.2 Termination by ezji

ezji reserves the right to suspend or terminate any Account with immediate effect where there are reasonable grounds to believe that: (a) the Player has breached any provision of these Terms; (b) the Player has engaged in fraudulent, abusive, or unlawful conduct; (c) continued operation of the Account poses a risk to other Players or the integrity of the Platform; or (d) ezji is required to do so by Applicable Law or a regulatory directive.

14.3 Effect of Termination

Upon Account termination, any outstanding Real Money Balance will be returned to the Player via the payment method used for the most recent deposit, subject to completion of any outstanding AML or KYC requirements. Bonus balances are forfeited in full upon termination for breach of these Terms. Winnings derived from gameplay during a period of investigation may be withheld pending the outcome of that investigation.

15. Amendments to These Terms

ezji reserves the right to amend these Terms and Conditions at any time. Where amendments are material, ezji will provide reasonable advance notice via email to your registered address or through a prominent notice on the Platform. Your continued use of the Platform following the effective date of any amendment constitutes your acceptance of the revised Terms.

If you do not agree to a material amendment, you may close your Account prior to the effective date of the amendment and withdraw any remaining Real Money Balance. Failure to close your Account prior to the effective date will be treated as acceptance of the revised Terms.

16. Governing Law & Dispute Resolution

These Terms and Conditions are governed by and construed in accordance with the laws of the Republic of the Philippines, including applicable regulations issued by PAGCOR.

In the event of a dispute between you and ezji arising out of or in connection with these Terms or your use of the Platform, you agree to first contact ezji's customer support team to seek an informal resolution. ezji will endeavour to respond to all dispute notifications within five (5) business days.

If an informal resolution cannot be reached, the dispute shall be subject to the exclusive jurisdiction of the competent courts of the Philippines, unless PAGCOR regulations require or permit alternative dispute resolution procedures, in which case those procedures shall apply.

Nothing in this clause prevents either party from seeking urgent or interim injunctive relief from a court of competent jurisdiction.

17. Contact Information

If you have any questions about these Terms and Conditions, wish to exercise any rights under these Terms, or need to contact ezji for any reason, please use the following contact details:

These Terms and Conditions were last updated and became effective on 1 January 2026. They supersede all prior versions of the ezji Terms and Conditions.