ezji Casino — Privacy Policy

1. About This Policy

This Privacy Policy ("Policy") describes how ezji Casino ("ezji", "we", "us", "our") collects, processes, uses, stores, and discloses personal information in connection with your use of the ezji online casino platform accessible at ezji.cam (the "Platform"), including all games, services, payment processing, customer support, and promotional activities conducted through the Platform.

This Policy applies to all registered players, visitors to the Platform, and any individual whose personal information is processed by ezji in connection with the Platform's operation. It should be read in conjunction with ezji's Terms and Conditions and Responsible Gaming Policy, both of which are incorporated herein by reference.

If you do not agree to the terms of this Policy, you must not register for or use the ezji Platform. Your continued use of the Platform after any updates to this Policy constitutes your acknowledgment of the revised terms.

2. Data Controller

ezji Casino is the data controller responsible for personal information collected and processed through the Platform. As data controller, ezji determines the purposes and means by which personal data is processed in connection with the Platform's operations.

ezji has designated a Data Protection Officer (DPO) responsible for overseeing data protection compliance in accordance with the Philippine Data Privacy Act. The DPO can be reached via the contact details set out in Section 16 of this Policy.

Where ezji engages third-party service providers who process personal data on ezji's behalf — such as payment processors, KYC verification services, and cloud infrastructure providers — those parties act as data processors under agreements that impose data protection obligations consistent with this Policy and Applicable Law.

3. Personal Data We Collect

ezji collects the following categories of personal data in connection with the Platform's operation:

3.1 Identity and Contact Information

• Full legal name as it appears on a government-issued Philippine ID;
• Date of birth (used for age verification — players must be 21 or older);
• Registered email address;
• Philippine mobile number (used for account authentication and 2FA);
• Residential address in the Philippines.

3.2 Identity Verification Documents (KYC)

• Copies of government-issued Philippine identification (e.g., passport, driver's licence, SSS ID, UMID, PhilSys National ID);
• Proof of residential address (e.g., utility bill, bank statement not more than three months old);
• Source of funds documentation where required under AML regulations.

3.3 Financial Information

• GCash account number registered to you;
• PayMaya account details;
• Bank account details (BPI, BDO, Metrobank) for bank transfer transactions;
• USDT wallet address for cryptocurrency transactions;
• Deposit and withdrawal transaction records, including amounts and timestamps.

3.4 Platform Activity Data

• Game session data including games played, bets placed, amounts wagered, and results;
• Login history, session timestamps, and device information;
• Bonus and promotion participation records;
• Customer support interaction records and communications;
• Responsible gaming preferences and any self-imposed limits.

3.5 Technical and Usage Data

• IP address and approximate geographic location;
• Device type, operating system, and browser information;
• Pages visited, features accessed, and navigation patterns on the Platform;
• Cookie data and similar tracking technologies as described in Section 7.

4. How We Collect Your Data

ezji collects personal data through the following means:

• Directly from you — when you register an account, complete KYC verification, make deposits or withdrawals, contact customer support, or participate in promotions;
• Automatically — through cookies, session logs, and technical tracking tools when you access or use the Platform (see Section 7);
• From third-party verification services — identity verification providers and fraud detection services may supply additional data to confirm your identity and assess risk;
• From payment providers — GCash, PayMaya, and banking partners share transaction confirmation data necessary to reconcile deposits and withdrawals;
• From public sources — where permitted under Applicable Law, ezji may cross-reference publicly available information to support AML and fraud prevention obligations.

5. How We Use Your Personal Data

ezji uses personal data for the following purposes:

6. Legal Basis for Processing

Under the Philippine Data Privacy Act, ezji processes personal data on the following legal bases:

• Consent — for marketing communications and optional Platform features where you have provided explicit consent;
• Contractual necessity — for processing required to perform the agreement between you and ezji, including account management, gaming services, and payment processing;
• Legal obligation — for processing required to comply with PAGCOR regulations, the Anti-Money Laundering Act (Republic Act No. 9160, as amended), and other applicable Philippine laws;
• Legitimate interests — for fraud prevention, platform security, responsible gaming monitoring, and anonymised analytics, where those interests do not override your rights and interests.

7. Cookies & Tracking Technologies

ezji uses cookies and similar tracking technologies on the Platform to support its operation, improve user experience, and fulfil regulatory obligations. The types of cookies used by ezji include:

• Strictly necessary cookies — required for the Platform to function, including session management, login authentication, and security features. These cannot be disabled without impacting Platform functionality.
• Functional cookies — used to remember your preferences such as language settings, game lobby layout, and responsible gaming limit settings.
• Analytics cookies — used to collect anonymised data about how players use the Platform, which helps ezji improve game performance, navigation, and overall user experience.
• Security and fraud detection cookies — used to identify unusual login patterns, detect suspicious activity, and protect player accounts from unauthorised access.

You may configure your browser settings to reject non-essential cookies. However, disabling strictly necessary cookies will impair your ability to log in and use the ezji Platform. ezji does not use tracking cookies for third-party advertising purposes.

8. Sharing Your Data with Third Parties

ezji does not sell or rent your personal data to third parties. Personal data may be shared with the following categories of recipients only for the purposes described in this Policy:

• Payment processors — GCash (GXI), Maya Philippines Inc., and banking partners for the purpose of processing deposits and withdrawals. These partners process data as independent data controllers under their own privacy policies.
• KYC and identity verification providers — third-party services engaged by ezji to verify player identity and age in accordance with PAGCOR and AML requirements.
• Cloud infrastructure and hosting providers — technology partners who provide the servers and infrastructure on which the Platform operates, under data processing agreements that prohibit independent use of your data.
• Fraud prevention and security services — partners who assist ezji in detecting and preventing fraud, money laundering, and account takeover attempts.
• Regulatory authorities — PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and law enforcement authorities, where disclosure is required by law or regulatory directive.
• Professional advisors — lawyers, auditors, and accountants engaged by ezji, under confidentiality obligations.

All third-party data processors engaged by ezji are required to handle personal data in accordance with contractual obligations that reflect the requirements of the Philippine Data Privacy Act and this Policy.

9. International Data Transfers

Some of ezji's third-party service providers — including cloud infrastructure, game software studios, and fraud detection partners — may be located outside of the Philippines. Where personal data is transferred to recipients in other countries, ezji ensures that appropriate safeguards are in place, which may include:

• Standard contractual clauses approved by the National Privacy Commission;
• Binding corporate rules where the recipient is part of an international corporate group with an approved privacy framework;
• The recipient country having been determined to provide an adequate level of protection under applicable NPC guidance.

ezji does not transfer personal data to jurisdictions that do not provide an adequate standard of data protection without the safeguards described above. If you have questions about international transfers of your data, contact our Data Protection Officer.

10. Data Retention

ezji retains personal data for as long as is necessary for the purposes for which it was collected and as required by Applicable Law. The following general retention periods apply:

• Account and identity data — retained for the duration of your registered account and for a minimum of five (5) years following account closure, in compliance with PAGCOR and AML record-keeping requirements;
• Financial transaction records — retained for a minimum of five (5) years from the date of each transaction, as required by the Anti-Money Laundering Act;
• KYC documentation — retained for a minimum of five (5) years following account closure or the last transaction, whichever is later;
• Customer support records — retained for three (3) years following the resolution of the relevant support interaction;
• Marketing consent records — retained until you withdraw consent and for a reasonable period thereafter to demonstrate compliance.

Where retention is no longer required for any lawful purpose, ezji will securely delete or anonymise the relevant personal data in accordance with its data disposal procedures.

11. Data Security

ezji implements a layered security framework to protect personal data against unauthorised access, disclosure, alteration, and destruction. Key security measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the Platform;
• Encryption at rest for stored personal data and sensitive documents;
• Role-based access controls limiting personal data access to authorised personnel with a demonstrable operational need;
• Multi-factor authentication requirements for internal systems that handle personal data;
• Regular security assessments, penetration testing, and vulnerability management;
• Audit logging of all access to personal data records by internal users;
• Incident response procedures aligned with NPC breach notification requirements.

In the event of a personal data breach that is likely to result in serious harm to affected individuals, ezji will notify the National Privacy Commission and affected players in accordance with the breach notification requirements of the Philippine Data Privacy Act — within seventy-two (72) hours of becoming aware of the breach where feasible.

12. Your Data Protection Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by ezji:

• Right to be Informed — the right to know whether ezji holds personal data about you and to receive information about how that data is processed;
• Right to Access — the right to obtain a copy of the personal data ezji holds about you;
• Right to Correction — the right to have inaccurate or incomplete personal data corrected or updated;
• Right to Object — the right to object to the processing of your personal data, particularly where processing is based on legitimate interests or for direct marketing purposes;
• Right to Erasure or Blocking — the right to request the deletion or suspension of personal data where processing no longer has a lawful basis, subject to ezji's retention obligations under Applicable Law;
• Right to Data Portability — the right to receive your personal data in a structured, commonly used format and to transmit it to another controller where technically feasible;
• Right to Damages — the right to be compensated for damages suffered as a result of inaccurate, incomplete, or outdated information processed by ezji, or as a result of unlawful processing.

To exercise any of the above rights, submit a written request to ezji's Data Protection Officer at [email protected]. ezji will respond to your request within fifteen (15) working days. Where a request cannot be fulfilled — for example, due to a retention obligation under AML regulations — ezji will explain the reason for the limitation.

If you believe ezji has not handled your personal data in accordance with Applicable Law, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.

13. Children's Privacy and Age Restrictions

If ezji becomes aware that personal data has been collected from an individual below the minimum age, that data will be deleted without delay, the associated account will be suspended, and the matter will be reported to PAGCOR and relevant authorities as required by law.

If you are a parent or guardian and believe that a minor has registered on the ezji Platform using false age information, please contact ezji support immediately at [email protected]. We will take prompt action to investigate and resolve the matter.

14. Marketing Communications

With your explicit consent, ezji may use your email address and mobile number to send promotional communications including bonus offers, new game announcements, tournament notifications, and ezji platform updates. Consent to receive marketing communications is entirely optional and has no bearing on your access to the Platform.

You may withdraw consent to marketing communications at any time by:

• Clicking the unsubscribe link in any ezji marketing email;
• Adjusting your communication preferences in your Account settings; or
• Contacting ezji support at [email protected] with a request to opt out.

Withdrawal of marketing consent will not affect transactional communications that ezji is required to send in connection with your account or active transactions, such as deposit confirmations, withdrawal notifications, KYC requests, and security alerts.

ezji does not share your contact information with third-party marketers for their own promotional purposes. All marketing communications sent through ezji are sent by ezji directly.

15. Updates to This Privacy Policy

ezji reserves the right to update this Privacy Policy from time to time to reflect changes in our data processing practices, Platform features, applicable regulations, or decisions of the National Privacy Commission. The effective date at the top of this Policy will be updated whenever material changes are made.

Where changes are material — meaning they significantly affect the way your personal data is processed or your rights thereunder — ezji will notify you via email to your registered address at least fourteen (14) days before the changes take effect, where it is reasonably practicable to do so.

Your continued use of the Platform after the effective date of any update constitutes your acknowledgment of the updated Policy. We encourage you to review this Policy periodically to stay informed about how ezji protects your personal data.

16. Contact Our Data Protection Officer

For any questions, concerns, or requests related to this Privacy Policy or the processing of your personal data by ezji, please contact our Data Protection Officer:

This Privacy Policy was last updated and became effective on 1 January 2026. It supersedes all prior versions of the ezji Privacy Policy.